Job Description:

Digital Communications Officer
£175–£200 per day
Hybrid Working (Glasgow)
Contract

We’re currently recruiting for an experienced Digital Communications Officer to join a high-profile organisation on a contract basis. This is an excellent opportunity for a digital communications professional with strong content editing, publishing and stakeholder management skills to play a key role in improving online communications and user experience.

The successful candidate will be responsible for creating, editing and publishing clear, accessible and user-focused digital content, while working closely with communications, policy and subject matter experts across the organisation.

As Digital Communications Officer, you will:

• Write, edit and publish high-quality content for online audiences, ensuring information is clear, concise, accessible and user-focused.
• Support the delivery of digital content across a range of environmental, social and public-facing programmes.
• Work collaboratively with communications colleagues and subject matter experts to deliver content accurately and to tight deadlines.
• Provide specialist digital communications and content publishing advice to colleagues across the organisation.
• Use content design principles to improve the effectiveness and accessibility of online content.
• Support the day-to-day administration and publishing of digital communications.
• Use data, research, analytics and user feedback to inform content decisions and identify opportunities for improvement.
• Help ensure digital content consistently meets publishing, accessibility and quality standards.

Key Responsibilities

• Coordinate and manage a varied range of digital content and publication requests.
• Review, write, edit and publish content using content management systems.
• Ensure online content meets the needs of users while supporting wider organisational objectives.
• Review content against accessibility, publishing and digital content standards.
• Provide advice and guidance to colleagues on digital publishing and content best practice.
• Work with stakeholders at different levels to understand requirements, manage expectations and deliver effective digital communications.
• Use web traffic and behavioural analytics to develop insight into user needs and improve online content.
• Work collaboratively with communications, policy and stakeholder teams to identify problems and deliver practical improvements.
• Coordinate the timely publication of policy documents and wider communications content.
• Support the development of content using user-centred content design principles.
• Contribute to wider digital communications and campaign activity where required.

You will ideally have:

• Proven experience coordinating varied and sometimes complex content requirements for a range of internal stakeholders.
• Strong experience writing and editing content for online audiences.
• Experience using a content management system to publish and manage website content.
• Excellent written communication skills, with the ability to make complex information simple and accessible.
• Strong stakeholder management skills and the ability to work effectively with colleagues at different levels.
• Knowledge of website accessibility standards, HTML and user-centred design principles.
• Experience using web traffic and behavioural analytics to develop meaningful insight.
• Excellent attention to detail and the ability to remain calm and organised when working to tight deadlines.
• A genuine interest in improving user experience and using evidence and data to inform digital content decisions.

What's on Offer?

• £175–£200 per day
• Hybrid working
• Contract opportunity with a high-profile organisation
• The opportunity to work on meaningful, public-facing digital communications
• Exposure to a broad range of communications, policy and stakeholder projects
• A collaborative and professional working environment

If you’re an experienced Digital Communications Officer, Content Editor, Digital Content Specialist or Communications professional looking for your next contract opportunity, we’d be keen to hear from you.