Job Description:

Your new company
An established social housing organisation is seeking an experienced Housing Services Assistant (Senior Level) to provide temporary support for a 4-month period. This is an excellent opportunity for an individual with a strong housing background who enjoys a varied role combining housing management, customer service, compliance administration and tenancy support.Working as part of a busy housing team, you will play a key role in supporting the delivery of high-quality services to tenants and residents while ensuring compliance obligations are effectively managed.

Your new role

• Supporting the delivery of day-to-day housing management services.
• Processing and managing housing applications and allocations administration.
• Coordinating compliance activities including:
  • Gas servicing programmes
  • Electrical Inspection Condition Reports (EICRs)
  • Access arrangements and compliance record management
• Processing invoices and maintaining accurate financial records.
• Liaising with tenants, contractors, and internal departments.
• Assisting with tenancy management enquiries and housing administration tasks.
• Maintaining housing management databases and ensuring records are up-to-date.
• Providing excellent customer service and responding to enquiries professionally and efficiently.

What you'll need to succeed

• Previous experience working within a social housing, housing association, or local authority setting.
• Experience undertaking housing management and tenancy-related administration.
• Knowledge of housing compliance requirements, particularly gas servicing and electrical safety programmes.
• Experience processing invoices and maintaining accurate records.
• Excellent communication and customer service abilities.
• The ability to work independently and manage a varied workload.

Desirable

• Previous experience using HomeMaster housing management software.
• Experience supporting allocations, tenancy management, or wider housing services functions.

What you'll get in return

• Immediate start
• 4-month temporary contract initially
• Opportunity to gain valuable experience within a respected social housing organisation.
• Varied role with a mix of housing management, compliance and customer-facing responsibilities.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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