Job Description:

Service Engineer Home Based

Machine Tool

£35-42k + Phone, Laptop, Pension, Bupa, Car, Overtime, PPE

Potential for £45k base

OTE £50k+

Central Scotland M8 Corridor IDEAL

Open to any UK location with good motorway access

Ref: 20309

We are looking for an experienced Field Service Engineer to join a well-established manufacturer and supplier of advanced CNC machinery. This is an excellent opportunity to work with industry-leading equipment, supporting customers across the UK with installation, maintenance and technical support.

The successful candidate will play a key role in ensuring customers receive first-class service, maintaining high levels of machine performance while building strong, long-term customer relationships.

Service Engineer - The Role:

As a Field Service Engineer, you will be responsible for the servicing, maintenance and repair of CNC machinery at customer sites throughout the UK.

Your responsibilities will include:

• Installing, commissioning and servicing CNC machinery.
• Carrying out planned preventative maintenance, equipment inspections and site surveys.
• Diagnosing and resolving mechanical, electrical and PLC faults to minimise customer downtime.
• Responding to breakdowns and completing repairs efficiently and professionally.
• Providing operator training and technical guidance where required.
• Maintaining regular communication with customers before, during and after site visits.
• Completing accurate service reports and maintaining service management records.
• Identifying opportunities for spare parts, repairs, upgrades and service agreements, referring these to the commercial team where appropriate.
• Working closely with colleagues to improve first-time fix rates, service efficiency and customer satisfaction.
• Promoting safe working practices and ensuring compliance with all relevant Health & Safety procedures.
• Attending technical and service meetings as required.

Service Engineer - The Person:

To be successful in this role, you will have previous experience as a Field Service OR Maintenance Engineer supporting industrial machinery, machine tools or CNC equipment.

You will also have:

• Strong electro-mechanical fault-finding skills.
• Experience diagnosing PLC-controlled machinery.
• A recognised engineering qualification.
• The ability to work independently, manage your own workload and prioritise effectively.
• Excellent communication and customer service skills.
• Good IT skills and confidence completing electronic service documentation.
• A full UK driving licence.

Desirable Experience:

• Experience working with CNC machine tools or steel processing equipment.
• Mechanical and electrical maintenance experience across complex industrial machinery.
• Knowledge of CAD/CAM software.
• Commissioning and operator training experience.

Home based, the ideal candidate will be located in Central Scotland within the M8 Corridor. However, we are open to Engineers anywhere in the UK providing you have access to the motorway network and are not located in the extremities.

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For further information please contact Sarah Clarke.